What the client says
Leave a review“What sold me was the client portal. I could see my case progress, my next appointment, and my invoice all in one place. I never had to wonder whether my lawyer forgot about me, because everything was right there.”
Jennifer Garcia
Family law client · Davao City
“Dugay na nga na-freeze ang estate sa akong amahan kay wala mi kahibalo asa magsugod. Gi-mapa ni Atty. Gascon ang matag lakang, gibayran ang estate tax, ug na-transfer ang mga titulo ngadto sa amo nga lima ka manununod. Sa unang higayon, nag-istoryahanay na pud ang pamilya imbis nga mag-away.”
Elena Mendoza
Estate settlement client · Davao City
“We got a BIR Letter of Authority and honestly akala nako mawala na among negosyo. Kay si Atty. lawyer ug CPA man, the assessment got answered sa language nga gigamit gyud sa examiner. Na-cut down ang deficiency to a fraction of the original.”
Roberto Santos
BIR audit defense client · Digos
“Selling our family land had a tax angle I didn't even know existed. Because Atty. Gascon is both a lawyer and a CPA, he caught it, computed the capital gains correctly, and structured the sale so we didn't overpay. Having one person handle both sides made a real difference.”
Rolando Espino
Property sale client · Tagum
“Gi-handle niya ang akong petisyon nga diskreto kaayo, bisan ang akong pinakasuod nga mga higala wala makahibalo hangtod ako mismo ang misulti. Prangka siya gikan sa unang panagkita kung unsa ka-dugay ni mahimo, ug wala gyud niya ako gihatagan og bakak nga paglaom.”
Cristina Flores
Family law client · Tagum
“The lot we inherited had a title still naa pa sa pangalan sa akong lola. Gi-buhat sa firm ang extrajudicial settlement, they paid the right taxes, ug gi-proseso ang papeles sa Registry of Deeds. We finally hold a clean title.”
Danilo Reyes
Property title transfer client · Panabo
“A supplier owed us a large balance and kept stalling. The firm sent the demand, secured the claim with an attachment so the assets couldn't quietly disappear, and we recovered most of it without a drawn-out trial. Practical from day one.”
Alfredo Bernardo
Collection case client · Davao City
“Naulaw ko mo-amin nga dili nako kaya bayran ang tanan sa makausa. Gihatagan ko nila og gamay nga paunang bayad ug pleksible nga iskedyul, walay paghukom. Murag firm gyud nga seryoso kung mo-ingon sila og barato nga presyo para sa ordinaryong tawo.”
Lourdes Rivera
Family law client · Davao City
“I came in to register one small company ug mibiya ko nga complete na ang books, BIR registration, ug SEC papers, parehas ra og office ang nag-ayo. Doing the legal side and the accounting side under one roof, dako gyud og time na-save namo.”
Eduardo Castillo
Business formation client · General Santos
“Our SEC filings were years behind and a co-owner dispute was brewing. They cleaned up the records first, then sorted the disagreement through the by-laws without dragging us to court. Calm and methodical.”
Daisy Galang
Corporate client · General Santos
“Dili gyud nako kaya og abogado sa akong kaugalingon. Gidawat nila ang akong kaso sa kontingensiya nga kasabotan ug gi-atiman nila kini sama ka-seryoso sa bisan kinsa nga nagbayad. Wala gyud ko mibati nga limos lang ang akong kaso.”
Marilou Salazar
Family law client · Bansalan
“Magulo kaayo ang bookkeeping sa among cooperative ug nahadlok mi sa penalties. They cleaned up two years of records, gi-ayo ang among payroll filings, and now we actually understand our own financial statements.”
Arturo Domingo
Accounting client · Mati
“Solid work on our incorporation and good advice on the tax side. My only note is that getting a first appointment took a couple of weeks because they're clearly busy. Once we started, though, the service was excellent.”
Gerardo Alcantara
Business formation client · General Santos
“Masakit ug komplikado kaayo ang pag-areglo sa estate sa akong namatay nga bana. Mapailubon kaayo ang firm sa matag pirma, ug gipasabot nila ang estate tax sa mga pulong nga akong masabtan.”
Remedios Castro
Estate settlement client · Cagayan de Oro
“The process took longer than I hoped. Daghan og balik-balik sa BIR, pero gi-update ko nila sa tibuok panahon ug patas man ang resulta. I'd still recommend them, just be ready for government timelines.”
Nestor Morales
Tax compliance client · Davao City
“They registered our brand with the IPOPHL and keep track of the renewal deadlines so we don't lose it. It took longer than I expected because of the office actions, but they explained each step and saw it through.”
Evelyn Sevilla
Trademark client · Davao City
“Ang custody mao ang pinakalisod nga akong naagian. Gipanalipdan niya ang akong mga anak gikan sa kasamok ug gipaningkamotan niya ang kasabotan nga mu-angay gyud para namo. Kalmado, andam, ug wala gyud nagdrama atubangan sa akong mga bata.”
Marivic Pascual
Custody client · Panabo
“Wala gyud siya misaad og result nga dili niya ma-control, which I respected. What he did was prepare me completely ug gi-assert ang tanan nakong rights. I walked into each hearing knowing exactly what would happen.”
Vicente Diaz
Criminal defense client · Tagum
“We had a small breach at our clinic and panicked. They walked us through the NPC notification window, fixed the consent forms we didn't even realize were non-compliant, and trained the staff. The follow-up letter from the Commission was routine because the paperwork was finally in order.”
Concepcion Romualdez
Data privacy client · Davao City
“Nagdali-dali ang among kooperatiba sa wala pa ang mga deadline sa CDA ug nagkagubot ang reserve fund. Kay abogado ug CPA man, na-areglo ang legal nga bahin ug ang bookkeeping nga dungan. Nahiuyon na mi sa balaod karon, ug ang mga miyembro mosalig na sa mga numero.”
Erlinda Ignacio
Cooperative client · Mati
“Our business was drowning in debt ug abi nako og pagsira na lang ang bugtong dalan. They reviewed the books honestly ug gipakita nga mahimo diay ang rehabilitation. The plan kept us running ug nakabayad sa mga creditor sa hinay-hinay.”
Wilson Magno
Corporate rehabilitation client · Cagayan de Oro
“I had overstayed and was terrified of being blacklisted. They told me plainly what the Bureau would require, regularized my status, and handled the paperwork. The government timeline was slow, but they kept me updated the whole way.”
Hiroshi Tanaka
Immigration client · Davao City
“Gipapahawa ko sa trabaho nga walay hustong pahibalo ug wala ko kahibalo nga mubo ra diay ang akong panahon para mu-aksyon. Paspas silang milihok sa proseso sa DOLE ug nakakuha ko og patas nga kasabotan. Salamat gyud nga wala ko naghulat.”
Norma Javier
Labor case client · Panabo
“After a contested local race, importante kaayo ang oras. Na-file nila ang protesta within the deadline ug gi-guide ko sa ballot revision realistically, wala nag-oversell sa chances. Steady hands bisan sa tinuod nga pressure.”
Allan Ventura
Election case client · Digos
“After we lost a family member we were angry and wanted to sue immediately. They read the records first and were honest about what could and could not be proven, then built the case carefully on the medical evidence. The candor mattered as much as the work.”
Salvador Hernandez
Medical malpractice client · Davao City
“Giingnan ko niya og prangka nga adunay huyang nga bahin ang akong kaso ug mas maayo nga makig-areglo kaysa mogasto og duha ka tuig sa korte aron mapildi lang. Mas gipabilhan nako ang kaprangka kaysa bisan unsang saad. Nag-areglo mi ug natipigan nako ang akong tinigom.”
Renato Navarro
Property dispute client · Digos
LAW · PRACTICE GROUP
We act for buyers who were sold something defective or were misled into the sale: a brand-new vehicle that keeps going back to the shop, a faulty appliance or gadget, a product that was misrepresented, or a warranty the seller will not honor. For a new car that cannot be properly fixed, the Lemon Law, RA 10642, sets out a path to repair, replacement, or refund. For other goods and for deceptive or unfair sales acts, the Consumer Act of the Philippines, RA 7394, governs. The work is part demand letter, part DTI complaint, and part civil action when needed. Deadlines and notice steps are short, so keep your records and act promptly. We are candid that no result is guaranteed, and we never promise one.
Led by a dual-licensed Attorney and CPA
Scope
Defective brand-new motor vehicles that the dealer cannot repair after repeated attempts, where the Lemon Law (RA 10642) may allow repair, replacement, or a refund
The Lemon Law notice and chance-to-repair steps: a written demand to the manufacturer or dealer and the required repair attempts within the law's coverage period
Substandard, hazardous, or defective products: appliances, electronics, furniture, and other goods that fail or are unsafe (Consumer Act of the Philippines, RA 7394)
Deceptive, unfair, or unconscionable sales acts and false or misleading advertising (RA 7394)
Warranty problems: express and implied warranties and a seller's refusal to repair, replace, or refund under RA 7394
Consumer complaints before the Department of Trade and Industry (DTI), including mediation and the adjudication process
Demand letters and settlement negotiations with dealers, manufacturers, distributors, and sellers
Civil action in court for the remedies the law may allow, where a complaint cannot be resolved at the DTI or by settlement
Online and in-store purchase disputes, including misrepresented or non-conforming goods
Before you engage
A consumer claim stands or falls on records and on following the right steps in the right order. Keep your sales invoice, the warranty card, the order or chat history, every repair or service record with its dates, and your photos or videos of the defect. For a brand-new vehicle, the Lemon Law (RA 10642) does not give an instant refund: it generally requires a written demand and a number of repair attempts within the law's coverage period before replacement or refund is on the table, and the manufacturer is usually given the first chance to fix or replace before money is returned. For other goods, RA 7394 routes most disputes through a DTI complaint before court. Whether you recover repair, replacement, refund, or damages depends on the facts, the proof, and the law, so no honest lawyer can promise a particular result. What the firm can do is assess your case plainly, send the demand, file the DTI complaint, and pursue the civil action where it fits.
Engagement
Consultation: the firm assesses what happened and the evidence you have, checks for conflicts, and quotes a fee.
Engagement: a signed letter fixes the scope, the milestones, and the fee.
Work: a lawyer of the firm reviews your records and warranty, sends the written demand, files and represents you in the DTI complaint and mediation, and where it qualifies pursues the civil action for the remedy the law may allow, with a written status report at each step.
Resolution and report: you receive the outcome, the papers, and a closing memo you can keep.
Reasonable prices, client first
Razonable Gascon is built for ordinary Filipinos: the highest quality of legal, tax, and accounting work at prices the masses can actually afford. Talk to the firm about a payment plan that works for you, cost should never be the reason a real problem goes unanswered.
Begin your case with a small initial payment and settle the balance on a schedule that fits your situation. No need to pay everything up front.
For qualified cases, the firm can work on a contingency basis, the professional fee is owed only if and when you actually recover.
Meritorious matters for clients who genuinely cannot pay are taken on at reduced or no fee. Access to good counsel should not depend on means.
Not sure what you can manage? Start with a free consultation and the firm will be candid about cost before you commit to anything.
Questions
Not automatically. The Lemon Law (RA 10642) usually requires you to give the manufacturer or dealer written notice and a set number of repair attempts within the law's coverage period before replacement or refund is available, and the manufacturer is generally given the first chance to fix or replace. Whether you reach a refund depends on the repair history and the proof you kept. The firm will tell you honestly where your case sits rather than promise a particular outcome.
For most consumer goods under RA 7394, the usual first step is a complaint with the Department of Trade and Industry, which offers mediation and an adjudication process, not court right away. Many disputes are also resolved by a demand letter or settlement. Court is for when those steps do not work or the law calls for it. The firm will recommend the route that fits your facts and explain the trade-offs.
Keep the sales invoice or receipt, the warranty card or terms, the order and any chat or email history, every repair or service record with dates, and photos or videos of the defect. Do not return or repair the item in a way that erases the evidence before you get advice. Complete, dated records are what make a demand and a complaint possible, so save them before anything is lost or overwritten.
See also
If a new vehicle keeps failing or a product was defective or mis-sold, gather your invoice, warranty, and repair records and book a consultation.
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